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Human Relations: Interpersonal Job-Oriented Skills (11th Edition), by Andrew J. DuBrin
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Accomplished author and national speaker, Andrew J. DuBrin brings his expertise of Human Relations and Business Psychology to this exciting eleventh edition.� Focusing on today’s work environment, HUMAN RELATIONS: INTERPERSONAL JOB-ORIENTED SKILLS takes a two-pronged approach that improves interpersonal skills by first presenting basic concepts and then by featuring a heavy component of skill development and self-assessment. This edition features a new chapter on interpersonal skills for the digital world and fresh cases, exercises and skill builders that prepare students for today’s business environment.
- Sales Rank: #173253 in Books
- Brand: Prentice Hall
- Published on: 2011-01-07
- Ingredients: Example Ingredients
- Original language: English
- Number of items: 1
- Dimensions: 10.70" h x .80" w x 8.20" l, 1.80 pounds
- Binding: Paperback
- 432 pages
- Used Book in Good Condition
Most helpful customer reviews
6 of 6 people found the following review helpful.
Human Relations on the Street
By Thomas S Pitalo
I purchased this book as a required text book in one of my Criminal Justice classes. I thought it very strange to have a Human Relations text book as a requirement, but after getting into the text found it very appropriate for police work. The author points out a plethora of facts that would help anyone dealing with people on a day to day basis. It is not a large textbook, is packed full of ideas, and is easy to follow. Class time was kept at a minimum, and no extra help was needed from my professor. I believe this text would definitely be bookshelf material for those of you dealing with the public.
4 of 4 people found the following review helpful.
Worst book ever
By Cynthia LaBlue
I have never seen so many spelling errors and horribly pedantic and inappropriate, childish writing as a text book or ANY book. Ever. I have already told my instructor what possessed her to use this book. It is awful. Don't waste your money. Here is a good example poor grammar and poor use of language:
....."and therefore wear business attire above the waste." WASTE? really? Shouldn't that be WAIST? If not, then I had quite a visual on that one. This is just one a god knows how many and I am only on chapter 8. I can't put in all the similar ones I found along the way to this one. Not only is the writing pedantic but the editor needs some grammar and spelling lessons. Its hard to give any credibility to what I am supposed to be learning when the book in not credible. Don't waist (lol) your money. Or is that waste? Lots of those kinds of errors.....
2 of 3 people found the following review helpful.
This book is so lame that I actually recommend you avoid any class that requires it, if at all possible.
By Bettina M.
I really wish I could get my money back from my college bookstore. This is the textbook for a basic Human Relations class that is required for all students at the community college I attend. Human Relations is not my strongest skill so I was actually looking forward to the class and the book, expecting some information that might help me at work. Unfortunately I am really disappointed in the class and the book. The information is SO basic and obvious. It is useless to me. This is an actual quote from the book, from chapter two, which describes differences between people, one of which is VALUES:
"Under the best of circumstances, the values of employees mesh with those required by the job. When this state of congruence exists, job performance is likely to be higher. A national survey of managers investigated the fit between the values of managers and those of their organizations. (One such mesh would be a highly ethical person working for a highly ethical firm.) A major finding was that managers who experienced a good fit were more successful and more likely to believe that they could reach their career goals. They were also more confident about remaining with their present firm and more willing to work long hours."
Wow. Amazing. Who would have thunk it? And I am really glad they gave an example of a match between employee values and company values (highly ethical is a match with highly ethical, so I guess if they are the same that means they match!) That is about as educational as me telling you that when I don't hate my boss I am less likely to want to punch him in the neck. I don't know what else to say. This book is a pathetic waste of my time, money and thought processes, and I feel sorry for you if, like me, you are required to read it. Honestly, I actually keep re-reading it, thinking I must be missing the point, that there must be more to it, that it can't be so lame and pointless.... But it is!
THERE HAS TO BE A BETTER HUMAN RELATIONS TEXTBOOK OUT THERE!!!
By the way, I am also taking another class called "Business Communication" that covers similar topics. The book we are using for that class is EXCELLENT: "Business Communication: Process & Product", by Mary Ellen Guffey (5th Edition). I am so grateful to have a good textbook like that one, because unfortunately crummy books like "Human Relations" by DuBrin are all too common.
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