PDF Ebook Crew Resource Management, Second EditionFrom Elsevier
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Crew Resource Management, Second EditionFrom Elsevier
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The new edition of Crew Resource Management continues to focus on CRM in the cockpit, but also emphasizes that the concepts and training applications provide generic guidance and lessons learned for a wide variety of "crews" in the aviation system as well as in the complex and high-risk operations of many non-aviation settings.
Long considered the "bible" in this field, much of the basic style and structure of the previous edition of Crew Resource Management is retained in the new edition. Textbooks are often heavily supplemented with or replaced entirely by course packs in advanced courses in the aviation field, as it is essential to provide students with cutting edge information from academic researchers, government agencies (FAA), pilot associations, and technology (Boeing, ALION). This edited textbook offers ideal coverage with first-hand information from each of these perspectives. Case examples, which are particularly important given the dangers inherent in real world aviation scenarios, are liberally supplied. An image collection and test bank make this the only text on the market with ancillary support.
New material includes: international and cultural aspects of CRM; design and implementation of Line-Oriented Flight Training (LOFT); airline applications beyond the cockpit; spaceflight resource management; non-aviation applications; AQP; LOSA; and special issues pertaining to low-cost airline carriers.
The second edition editors offer essential breath of experience in aviation human factors from multiple perspectives (academia, government, and private enterprise) and the contributors have all been chosen as experts in their fields who represent the diversity of the research of activities and organisational experience of CRM.
- The only CRM text on the market offering an up-to-date synthesis of primary source material
- New edition thoroughly updated and revised to include major new findings, complete with discussion of the international and cultural aspects of CRM, the design and implementation of LOFT
- Instructor website with testbank and image collection
- Liberal use of case examples
- Sales Rank: #164882 in Books
- Published on: 2010-02-25
- Released on: 2010-02-11
- Original language: English
- Number of items: 1
- Dimensions: 9.25" h x 1.19" w x 7.50" l, 2.35 pounds
- Binding: Paperback
- 511 pages
About the Author
Barbara G. Kanki is currently a staff research psychologist in the Aerospace Human Factors Research Division of NASA-Ames Research Center and a principal investigator in the Crew Factors research group. Dr. Kanki received her graduate degree from the Behavioral Sciences Department at the University of Chicago, where she specialized in the areas of communication and group dynamics. She came to Ames Research Center in 1985 as a National Research Council post-doctoral associate and began work in the aeronautical doman by studying the relationship between crew communication and aircrew performance, using both full-mission simulation and field research methods. Although much of the Crew Factors research focuses on the study of aircrew team performance and training in air transport operations, the work generalizes to other domains in the aviation system, such as aircraft maintenance, as well as to ground-based space operations. As such, the program has grown to include payload and orbiter processing teams for NASA shuttle missions and other teams, such as aquanauts and mountaineering teams, whose work environments are analogous to space operations in critical respects.
Robert L. Helmreich is professor of psychology at the University of Texas at Austin. He received his Ph.D. in personality and social psychology from Yale University in 1966. He has conducted research on group processes and performance sponsored by NASA, the Office of Naval Research, and the FAA, as well as research on personality and motivation sponsored by the National Science Foundation and the National Institute of Mental Health. He is a fellow of the American Psychological Association and the American Psychological Society and former editor of the Journal of Personality and Social Psychology. He was chair of an FAA working group to develop the National Plan for Aviation Human Factors. He is a member of the National Academy of Sciences Committee on Space Biology and Medicine and Committee on Human Factors. He is Director of the NASA/University of Texas/FAA Aerospace Crew Performance Project investigating issues in crew selection, training, and performance evaluation in both aviation and space environments.
Most helpful customer reviews
4 of 5 people found the following review helpful.
The right approach to CRM
By Jose Sanchez Alarcos
I always have critiziced CRM because, instead of focusing in getting the right decision, was focused in a kind of teamwork understood as a "We have to get along". When a high-rank pilot decides not to listen...is CRM going to tell him how to behave? He is delighted to meet himself. Why would he change?
Before this book, another one, QF32, showed us a very different model with people willing to voice their concerns (if you read it, pay attention to the first officer behavior) and other people (three captains in the cockpit) willing to listen but the question comes again: Is that a CRM product or is the people quality the one that is defining the behavior, with or without CRM?
These were the questions coming from someone openly skeptical about CRM (myself) and this book has been a nice surprise. Ig goes far beyond the "getting along" approach and it is focused in the important things. Furthermore, it comes with surprising results of some experiments. For instance, performance of tired crews that have been working together for a few days is better than performance of crews that just met. Perhaps that should tell something to the airlines and their crew management policies.
If you are skeptical about CRM, this book can show you that something is finally starting to work. If you are a long-time believer about CRM, it can show you a different approach.
0 of 0 people found the following review helpful.
Desperately Seeking Page Numbers
By Doug
I purchased this book for a class I'm taking. The instructor assigned page numbers to read at various times throughout the course. On both iPad and PC kindle platforms, I do not have any access to page numbers which is causing a serious issue for me. Why is it so difficult show a page number along with the arbitrary location number?
0 of 0 people found the following review helpful.
A Great CRM resource.
By Kamal Mututantri
A well put together book, invaluable as a tool for anyone involved in CRM.
A thoroughly enjoyable read and I for one am glad I bought it.
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